Our Customer Promise

Our Customer Promise

What can you expect when you partner with CCS?

We’ll bring you the most advanced solutions for Electrical Engineering Design, with a support team that understand the urgency and genuinely cares about solving the problem.

KNOWLEDGE AND EXPERIENCE

Our team go through regular training to secure that we’re always up to speed on all the latest functions in the program. We’ve also go years of experience, and will happily recommend ways to improve your workflow.

HELPDESK

Our helpdesk is open from 08:00 to 16:00 Monday to Friday. When you call, you’ll get straight through to a Technical Engineer, skilled in E³.series – ready and willing to help you with the most simple or complex problem.

SOFTWARE UPDATES

Your annual subscription keeps you connected with our support team. You’ll also be entitled to the latest version of E³.series. Staying current means staying productive.

TRAINING

We’re regularly setting up open training courses in the different E³.modules. You can also call us with requests or book customized training at your company.

IMPLEMENTATION

Our experience can help you ensure the right implementation plan is defined for your team, ensuring your design and data management needs are met with a rapid return on investment.